Proximus NXT has more than 200 customers today in widely varying and very sensitive fields such as industry, finance, government, etc. We know how to adapt to each of these fields to provide a quality service desk. This solution provides specialised services for IT users by relying on a solid network of IT partners and the expertise of our employees.
Management of IT services, incidents, changes… We simplify and consolidate the main IT processes, through a single efficient point of contact.
Proactivity
The Proximus NXT service desk enables you to anticipate the potential risks your company faces, dealing with any incidents proactively
Quality service
The multilingual Proximus NXT service desk offers technical expertise allowing you to optimise your customer relations.
Support
To be able to adapt to your growth and technological developments and optimally support your projects, we invest in new hardware and software technologies. Moreover, the control and company-wide monitoring of the Service Level Agreement (SLA) enables us to support your company as it grows and to optimally address each of your needs.
Benefit from a service always at the cutting edge
The evolution of software and the economic growth of companies require us to undergo regular training so as to be able to provide you with a service fully in line with your needs at all times.
Boost responsiveness
The Proximus NXT service desk places a centralised tool at your disposal to manage all customer relations and services, allowing you to process their requests in an efficient and versatile manner, and thereby develop your business and take up every opportunity.
